FIRST AID
First Aid
Introduction
The initial assistance or treatment given to a casualty for any injury or sudden illness before the arrival of an ambulance, doctor,...
Frequency schedules
FREQUENCIES
This is a crucial aspect to consider is how often each task is to be performed. Frequencies standards & costs are interlinked. This more...
Calculating staff strengths & Planning duty rosters, team work and leadership in House Keeping
Calculating staff strength:
Compared to other hotel departments, the housekeeping department employs the largest workforce in most hotels. Manpower thus becomes a major operating expense....
Guidelines for hiring contract services
HIRING CONTRACT PROVIDERS
Following steps should be followed by management once they have decided to have a particularservice on contract:• Put out tenders to at...
Area inventory list
IINVENTORY LIST
A list of all items within an area that require the attention of the housekeeping staffThese lists will be very long and detailedA...
Operating budget – controlling expenses – income statement
Using the operating budget as a control tool:
An operating budget is a valuable control tool to monitor the course of operations during a specified...
Types of contract services
Contract Specification
It is essential that the executive housekeeper provides the service provider with a clearly defined and detailed specification of the work to...
CONTRACT SERVICES
DEFINING “OUTSOURCING” AND“CONTRACTS”
Outsourcing is a ‘conscious business decision to move internal work to an external provider’. A contract can be defined as ‘an agreement between...
Job allocation and work schedules
JOB ALLOCATION
specifies the area being allocated to the workers called on duty in a given shift. Following points are taken into consideration at the...
Advantages & Disadvantages of Contract Services
Advantages of using contract services
There is no capital outlay for equipment, so that money is available for investment in other purposes. (In most...