FIRST AID

First Aid Introduction  The initial assistance or treatment given to a casualty for any injury or sudden illness before the arrival of an ambulance, doctor,...

Frequency schedules

FREQUENCIES This is a crucial aspect to consider is how often each task is to be performed. Frequencies standards & costs are interlinked. This more...

Calculating staff strengths & Planning duty rosters, team work and leadership in House Keeping

Calculating staff strength:  Compared to other hotel departments, the housekeeping department employs the largest workforce in most hotels. Manpower thus becomes a major operating expense....

Guidelines for hiring contract services

HIRING CONTRACT PROVIDERS Following steps should be followed by management once they have decided to have a particularservice on contract:• Put out tenders to at...

Area inventory list

IINVENTORY LIST A list of all items within an area that require the attention of the housekeeping staffThese lists will be very long and detailedA...

Operating budget – controlling expenses – income statement

Using the operating budget as a control tool: An operating budget is a valuable control tool to monitor the course of operations during a specified...

Types of contract services

Contract Specification  It is essential that the executive housekeeper provides the service provider with a clearly defined and detailed specification of the work to...

CONTRACT SERVICES

DEFINING “OUTSOURCING” AND“CONTRACTS” Outsourcing is a ‘conscious business decision to move internal work to an external provider’. A contract can be defined as ‘an agreement between...
What is turn down service ?

Job allocation and work schedules

JOB ALLOCATION specifies the area being allocated to the workers called on duty in a given shift. Following points are taken into consideration at the...

Advantages & Disadvantages of Contract Services

Advantages of using contract services  There is no capital outlay for equipment, so that money is available for investment in other purposes. (In most...