Front Office Equipments : Hotel Entrance, Lobby & Front Office

Here is a list of equipment and furniture, racks and cabinets etc. usually used in hotels run on manual/ mechanical and automatic system, i.e., non automated, semi automatic and fully automatic systems.

1. Front desk/Counter (for all systems)

2 Bell desk and Concierge desk (for all systems)

3. Lobby desk (for all systems)

4. Travel counter (for all systems)

5. Key and mail rack (semi automatic and non automatic system)

6. Mail sorting rack ( non automatic,semi automatic system)

7. Mail forwarding file (semi automatic and non automatic system) .

8. Duplicate key rack (non automatic, semi- automatic system)

9. Guest history filing cabin ( non automatic, semi automatic system) .

10. Reservation tiling cabinet (non automatic, semi automatic system)

11. Page board (for all systems)

12. Safe vault and in-room safe (for all systems)

13. G.R. card holder (for all systems)

14. Typewriter (semi automatic and non automatic system)

15. Bulletin boards (for all systems)

16. Photocopying machine (semi automatic and non automatic system)

17. Duplicating machine (semi automatic and non automatic system)

18. Room rack (semi automatic and non automatic system)

19. Reservation rack (semi automatic and non automatic system)

20. Billing machine and posting machine (semi automatic and non automatic system)

21.Cashier well/bucket (non automatic, semi automatic system)

22. Date and time punching machine (semi automatic and non automatic system)

23.Credit card imprinter (non automatic, semi automatic system)

24. Telephone (direct line and intercom)

25. Various office and business machines

26. Rotatory rack (semi automatic systems)

27. Postal weighing scale (manual system)

28. Luggage trolleys/Bell hop trolleys (manual system)

29. Luggage net (manual system)

30. Telex machine (manual & semi automatic system)

31. Complete computer system hardware

32. Revolving rack (semi automatic system)

33. Reminder-o timer (manual system)

34. Franking machine ( semi-automatic & manual system)

35. Perpetual year planner/Status board (manual system)

36. Information rack (semi automatic system)

37. Magnetic strip reader (Reads data magnetically encoded and stored on the magnetic tape strip on the back of a credit card and wires that data to a credit card verification source and the credit card verification service either approves or disapproves the transaction)

38. Voucher rack (All systems) This rack is use to keep the guest signed vouchers for future reference and is located near the account posting system.

39. Account posting machine (semi automatic system). It is a machine used for posting, monitoring and bring out balance charges. It normally provides (a) standard means of recording transactions (b) A legible statement of guest account. (0) A basis for cash and deffered payment management. (d) An analysis of departmental sales activity. (e) An audit trail of charge purchase transaction.

40. Cash Register (semi automatic system). These are designed primarily to record sales transactions and to hold cash. Most cash registers also include printing devices for producing transaction tapes, sales receipts, and inventory and price controls. A variety of operations can be performed by the use of various keys.

41. Stencil Duplicator.