Composition, Care, & Cleaning Of Metal

Composition, Care, & Cleaning Of Metal Hard surfaces are found in various forms, in different areas, in all hospitality establishments.To keep the hotel property looking as fresh as it did the day it first opened,...

Selection of an Egg

Selection criteria of an egg are as follows: A fresh egg is heavy. As the egg gets older it loses water through the shell making air pocket larger so the older the egg, the lighter...

Reservation of the hotel accommodation is one of the important responsibilities of the front office department. A potential guest contacts a hotel for availability of the desired type of accommodation and any allied services...

CRM in Hospitality Management

CRM CRM stands for Customer Relationship Management. It’s a company-wide business strategy designed to improve revenues and profitability, reduce costs and increase customer loyalty. The CRM philosophy is simple: Put the customer first. When your business looks at every transaction through...

Conditioning of plant material

A flower or leaf cut from a plant has a short, though beautiful, life. Flower arrangers use the term ‘conditioning’ to refer to the preparation of cut plant materials for a long life, the...

Milk Cream and Butter

whipping cream, milk powder, skimmed milk, homogenized milk, composition of milk MILK, CREAM & BUTTER Milk represents a major ingredient in our diet- poured over cereals, drunk in glasses, in tea and coffee- but it also...

Factors affecting the stability of Meringues

The speed of whisk, length of time whisking, cleanliness of egg (i.e. no yolk), state of the bowl (e.g. needs to be clean and dry) etc. https://www.youtube.com/watch?v=0fnWf5BvXac&feature=emb_title Factors affecting the stability of Meringues are as follows: Only...

Introduction to Fidelio Software (With Ultimate User manual)

Introduction to Fidelio Software Fidelio is a complete integrated system package designed to achieve maximum efficiency of the hotel. This PMS is produced in Munich, Germany, advanced version 6.20. The demo version enables the employees...