On the surface The slip resistance of floor materials has received considerable attention from safety professionals. This is because every flooring material has advantages and disadvantages, and so must be assessed to ensure its suitability...

FIDELIO A Hotel Management System (HMS) Fidelio is a completely integrated system package designed to maximize the efficiency of the hotel. Fidelio is one of the world’s best selling front office systems, and it is...

Concept of Working Capital: Gross and Net Working Capital There are two concepts or senses used for working capital. These are: 1. Gross Working Capital 2. Net working Capital 1. Gross Working Capital: The concept of gross working capital refers...

Contract Specification  It is essential that the executive housekeeper provides the service provider with a clearly defined and detailed specification of the work to be done how it is to be done, and so...

   What is PROPERTY MANAGEMENT SYSTEM (PMS) in front office ? A generic term used to describe the application of computer hardware and software in managing the interface of various departments of a hotel. Examples of...

Medical Emergencies in Hotel Today we will share how to handle medical emergencies like guest’s sickness, death etc. The hotel emergency team members are responsible to lead in a medical emergency situation and should remain...

Standard operating manuals-Job procedures A job procedure specifies the way in which a task is to be performed. Job procedures should be used during induction and training sessions and ought to be incorporated into the...

Application Software Application software is a program or group of programs designed for end users. These programs are divided into two classes: system software and application software. While system software consists of low-level programs that...