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| Topic | Hours | Weightage |
| ROOM LAYOUT AND GUEST SUPPLIES A. Standard rooms, VIP ROOMS B. Guest’s special requests | 4 | 15% |
| AREA CLEANING A. Guest rooms B. Front-of-the-house Areas C. Back-of-the house Areas D. Work routine and associated problems e.g. high traffic areas, Façade cleaning etc. | 6 | 20% |
| ROUTINE SYSTEMS AND RECORDS OF HOUSE KEEPING DEPARTMENT A. Reporting Staff placement B. Room Occupancy Report C. Guest Room Inspection D. Entering Checklists, Floor Register, Work Orders, Log Sheet. E. Lost and Found Register and Enquiry File F. Maid’s Report and Housekeeper’s Report G. Handover Records H. Guest’s Special Requests Register I. Record of Special Cleaning J. Call Register K. VIP Lists | 10 | 35% |
| TYPES OF BEDS AND MATTRESSES | 2 | 05% |
| PEST CONTROL A. Areas of infestation B. Preventive measures and Control measure | 6 | 20% |
| KEYS A. Types of keys B. Computerised key cards C. Key control | 2 | 5% |