-
Hospitality Insights
Do you love traveiling to new place and always wished that what if i could go and explore different places around the worlds and experience its culture interacting with people eating different food while...
Hospitality Insights
Corona virus : The Impact On the Global Hospitality Business 19-20
The 2019–20 coronavirus pandemic is an ongoing pandemic of coronavirus disease 2019 (COVID-19), caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2).
It is named for the spike-like projections that come off of the virus. It looks like the points on a...
Hospitality Insights
Uniforms & protective clothing
“More of protective clothing than uniform.” The chef’s uniform consists of the following:
Toque/Headwear
• Keeps the head cool and prevents the hair from falling into the food.• Cotton/cloth caps are difficult to maintain whereas, paper...
Hospitality Insights
Layout of Service & Wash up
SERVICE AND WASH-UP AREA
The Service Area is situated between the kitchen and the restaurant and has the following functions.
Cleans dirty equipment corning from the restaurant or floors.Supplies clean equipment to the restaurant and kitchen.Calling point...
Hospitality Insights
Composition, Care, & Cleaning Of Metal
Composition, Care, & Cleaning Of Metal
Hard surfaces are found in various forms, in different areas, in all hospitality establishments.To
keep the hotel property looking as fresh as it did the day it first
opened,...
Hospitality Insights
Selection of an Egg
Selection criteria of an egg are as follows:
A fresh egg is heavy. As the egg gets older it loses water through the shell making air pocket larger so the older the egg, the lighter...
Hospitality Insights
Reservation of the hotel accommodation is one of the important responsibilities of the front office department. A potential guest contacts a hotel for availability of the desired type of accommodation and any allied services...
Hospitality Insights
CRM in Hospitality Management
CRM
CRM stands for Customer Relationship Management.
It’s a company-wide business strategy designed to improve revenues and profitability, reduce costs and increase customer loyalty.
The CRM philosophy is simple:
Put the customer first.
When your business looks at every transaction through...
Recent posts
