Medical Emergencies in Hotel Today we will share how to handle medical emergencies like guest’s sickness, death etc. The hotel emergency team members are responsible to lead in a medical emergency situation and should remain...

Standard operating manuals-Job procedures A job procedure specifies the way in which a task is to be performed. Job procedures should be used during induction and training sessions and ought to be incorporated into the...

Application Software Application software is a program or group of programs designed for end users. These programs are divided into two classes: system software and application software. While system software consists of low-level programs that...

Basic Principles of cleaning in Hotel Housekeeping Department Regardless of the type of the hotel or size of the hotel, the housekeeping department should follow the certain basic principles in cleaning or basic cleaning rules to follow in...

Flatwares Flatwares are any equipment that is used to cut or pick food and has a flat surface. The purpose of these types of equipment is to cut, pick or tear food while eating. Examples: –...

COORDINATION WITH OTHER DEPARTMENTS The primary function of the food and beverage department is to provide food and drink to a hotel’s guests. In earlier times, when an inn had a single dining room that...

At following points, Internal and External/Statutory Audit differs:- 1         What is the purpose of the audit? Internal audit considers whether business practices are helping the business manage its risks and meet its strategic objectives – it can cover operational...

AIR CONDITIONING SYSTEM What is Air Conditioning?Any type of conditioning of air which includes circulating air in a room, filtering air, cooling or heating air, humidifying or dehumidifying the air.Complete air conditioning would mean all...