What is Folio ?
Front office transactions are charted on account statements called folio. A folio is a statement of all transactions (debits and credits) affecting the balance of a single account used in front office accounting and maintained with front office accounting system:
Five types of folios
There are five types of folios used in front office accounting and maintained with front office accounting system:
- Guest Folios – Accounts assigned to individual guests or guestrooms.
- Master Folios – Accounts assigned to more than one guest or guestroom, usually applicable for group accounts.
- Non-Guest or Semi-Permanent Folios – Accounts assigned to non-guest business or agencies with hotel charge purchase privileges.
- Employee Folios – Accounts assigned to employees with charge purchase privileges.
- Split Folios – Accounts assigned to a guest on his/her request to split his/her charges and payments between two personal folios – one to record expenses to be paid by the sponsoring business company and the other to record personal expenses to be paid by the guest. In this case two folios are created for the same guest.
