FREQUENCY OF CLEANING
Cleaning tasks may be divided according to the frequency of their scheduling, which depends upon the level of soiling, the type of surface, the amount of traffic, the type of hotel and the cleaning standards. Employees should be given the procedures and frequencies for carrying out various tasks outlined in the book or manual. This information may also be displayed in the floor pantries.
- DAILY CLEANING: These are routing operations carried out on a day-to-day basis by the staff of the housekeeping department. These include the regular servicing of guestrooms, cleaning of bathrooms and toilets, suction cleaning of floors and the floor coverings and so on.
- PERIODIC CLEANING
- WEEKLY CLEANING:
These, as term implies, are routine tasks carried out on a weekly
basis. Weekly cleaning schedules are made and these normally include
some cleaning tasks that are time consuming or tasks that cannot be done
on a daily basis. Example
- Monday Polishing Brassware
- Tuesday High dusting
- Wednesday Scrubbing of Bath room Tiles
- Thursday Vacuuming under heavy furniture
- Friday Scrubbing of balconies / terrace
- Saturday Changing paper under liner in drawers
- Sunday Cleaning the window Ledges
- SPRING CLEANING These are carried out on monthly, quarterly, half-yearly or annual basis. Some of the usual periodic tasks in a hotel include the shampooing of carpets, washing of walls, Façade cleaning, cleaning of chandeliers, polishing of floors etc.
- SPECIAL CLEANING: these cleaning may be occasional; for example cleaning a room which is handed over from the project team to housekeeping, cleaning a room after the preventive maintenance of a room has been done, cleaning a room after it has undergone major renovation, etc.
Apart from the above cleaning there can be:
Evening service (Or Turn- Down Service)- this is the service given to room in the evening to prepare the room for the night. This service should be done prior to the guest retiring for the night.
Second Service: this is service given to the VIP guest staying in the hotel or on the guest request. This normally happens when a guest has/ had a party or meeting in his room & would like his room to be put in order as a consequence. This may be charged by the hotel.