Front office sem 1

Hotel Entrance, Lobby & Front Office : Layout

Sections Of Front Office Reservation Reservation of the hotel accommodation is one of the important responsibilities of the front office department. A potential guest contacts a hotel for availability of the desired type of accommodation and any...

Hotels, Their Evolution and Growth : Introduction to Tourism, Hospitality & Hotel Industry

HOTELS As per the Hotel Proprietors Act, 1956, a hotel is an “Establishment held out by the proprietor as offering food, drink and if so required, sleeping accommodation, without special contract to any traveller presenting...

Bell Desk : Introduction and Functions

The bell desk in front office is also known as the bell stand or the luggage desk, is a service provided by the front office of a hotel. The bell desk is typically located...

How to Handle Front office Records and Procedures : Bell Desk

Records and Procedures 1. Left Luggage Procedure At times guest finds it inconvenient and expensive to carry their luggage to a place where they are going for a few days. Guest is expected to check out...

Relationship between front office and other department Interdepartmental Relations

In this post we are going to discuss about the front office relationship with other department of the hotels. How the front office people deals with the other and front office department keeps relationship...

Ownership Basis : Classification of Hotels

OWNERSHIP AND AFFILIATION: this provides another means by which to classify hotels i.e. independent hotel and chain hotels, INDEPENDENT HOTEL:  These are family owned and operated hotels that is not required to confirm to any...

Duties and Responsibilities : Front Office Organisation

1) Front Office Manager Time Management : One of the most important function of Front Office Manager is Time Management. The nature of Front Office job is such that he is almost always crowded with various...

Chain Hotels : Classification of Hotels

CHAIN HOTEL Chain hotel ownership can take a number of forms. Depending on the association that the chain organization has with each property. These hotels usually impose certain minimum standards, rules, policies, and procedures, which...

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