Days, Dates, Time, Seasons and Month in French
MONTHS IN FRENCH How to pronounce the months in French Here’s a tip: Unlike in English, the French words for the months are not capitalized. Tip #2! Try using a French calendar, which will help you remember the French months more easily. Months in English Month in French Pronunciation for month in french January janvier jahn-veeay February […]
INTER DEPARTMENTAL RELATIONSHIP With Front Office
INTER-DEPARTMENTAL COORDINATION For effective and smooth functioning of any hotel inter-departmental coordination and cooperation is a vital element. No department in a hotel is independent of another. Rooms are the largest selling items in hotel and largest contributor to the profits of the hotel. Since rooms are the major responsibility of housekeeping, it has a […]
Types of Rooms
SINGLE ROOM (SR) or (-): A room that has one single bed meant to accommodate one person. DOUBLE ROOM (DR) or (+): A room that has one double bed meant to accommodate one or two persons. TWIN ROOM (T) or (=): A room that has two single beds separated from each other and meant to […]
Types of Hotel :Based on Location and Clientele
A hotel may targets many markets and can be classified according to the market or Clientele and Location they attempt to attract and serve. The most common types of hotel based on these criteria include :- Commercial Airport Residential Resort Time share Bed and breakfast Casino Conference center Convention hotels COMMERCIAL HOTEL: commercial hotels are […]
Supplementary accommodation : Classification of Hotels (Definition, Types)
What do you mean by Supplementary Accommodation ? Supplementary accommodation consists of all types of accommodations other than the convention type, supplementary accommodation is that which is specifically designed to cater to the tourist where the hotel accommodation may not be available or maybe it beyond the budget of the tourist. Understanding Supplementary Accommodation Supplementary […]
Accents, Orthographic signs & Punctuation : French
ACCENTS There are 5 French accents: the cédille Ç, the accent aigu é, the accent circonflexe â, ê, î, ô, û, the accent grave à, è, ù and the accent tréma ë, ï, ü. 1. The cédille (cedilla) Ç The cédille is only used on the letter C. It changes a hard “c” sound (like “k”) into […]
Hotel Entrance, Lobby & Front Office : Layout
Sections Of Front Office Reservation Reservation of the hotel accommodation is one of the important responsibilities of the front office department. A potential guest contacts a hotel for availability of the desired type of accommodation and any allied services that the hotel offers. The front office department needs to react to the enquiry of the guests. Reception front office receives […]
Hotels, Their Evolution and Growth : Introduction to Tourism, Hospitality & Hotel Industry
HOTELS As per the Hotel Proprietors Act, 1956, a hotel is an “Establishment held out by the proprietor as offering food, drink and if so required, sleeping accommodation, without special contract to any traveller presenting himself who appears able and willing to pay a reasonable sum for the services and facilities provided and who is […]
Bell Desk : Introduction and Functions
The bell desk in front office is also known as the bell stand or the luggage desk, is a service provided by the front office of a hotel. The bell desk is typically located near the main entrance of the hotel and is staffed by hotel employees known as bellmen or bellhops. Their main responsibilities […]
How to Handle Front office Records and Procedures : Bell Desk
Records and Procedures 1. Left Luggage Procedure At times guest finds it inconvenient and expensive to carry their luggage to a place where they are going for a few days. Guest is expected to check out by check out time (12 noon) even if their fight is in the evening and they find it too […]