Design features that simplify cleaning

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DESIGN FEATURES THAT SIMPLIFY CLEANING Texture: it refers to the surface quality – how something feels when we touch it. Smooth, straight & neat textures collect less dust as compared to rough texture, raised patterns & grooves. Floor plan: The furniture to be bought according to the size of the room. Enough place should be […]

Glass : Composition, Care and Glass Cleaning of Different Surfaces

Glass is transparent, lustrous and brittle material made of mixture of silica or pure fine sand, soda or potash and some other ingredients. The mixture is heated in furnace above 1300 degree where it forms molten glass. It is then shaped and cooled slowly in oven as it passes on conveyor belt. This process is […]

Role of Housekeeping in Guest Satisfaction and Repeat Business

Layout of the Housekeeping Department

The Housekeeping department takes pride in keeping the hotel clean and comfortable, so as to create a ‘Home away from home’. The aim of all accommodation establishment is to provide their customers with clean, attractive, comfortable and welcoming surrounding that offer value for money. Nothing sends a stronger message than cleanliness in a hospitality operation. […]

Layout of the Housekeeping Department : Organization Chart of the HK Department

Layout of the Housekeeping Department : Organization Chart of the HK Department Who Plans Housekeeping layout and facility? The task of creating the housekeeping spaces is given to a facility planner. Facility Planning is the activity of designing the layout of the operational service areas such as restaurants, kitchens, stewarding, laundry, housekeeping, etc. The design […]

Leather, Leatherites, Rexines : Composition, Care and Cleaning of different surfaces

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Leather as used for furniture, desk tops, decorative panels and other features in a building is almost invariably what the tanner calls ‘light leather’. All leather comes from the hides of animals. The easily rotted keratin and globular proteins from the outside of the skin are removed by the treatment with alkalis and enzymes (liming) […]

Use and care of equipments : Cleaning Organisation

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BRUSHES Brushes should be gently tapped on a hard surface to loosen dust and debris after the cleaning process. Frequent washing with water is avoidable since the brushes may lose some of their stiffness in this way. If they must be washed frequently, the final rinse should be in cold saline water to help the […]

Use Of Computers In House Keeping Department

Use Of Computers In House Keeping Department Computers are now being used in many housekeeping departments for rooms management, inventory control, linen management, and so on, to varying extents.Many software packages are now available in India that provides specific applications for housekeeping operations.Computers can now be linked to the telephone system in each guestroom.This technology […]

Wood : Composition, Care and Composition of different surfaces

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They are found in all types of establishment and are used for a variety of reasons:- Appearance Resilience Cost Insulation Characteristics of wood :- Hard, compact , fiberous and porous Good wood gives a rich, warm and beautiful surface. Wood is used for the construction of:- Floor Furniture Walls Incidental furnishing (lampshades, picture frames) Kitchen […]

Cafeteria : Food Service Areas ( F & B Outlets)

Working class spend most of their active time at their place of work and perhaps with the exception of dinner, most people eat out of their homes. The responsibility to feed a vast number of people at their place of work lies primarily on the proprietors who also see in it a moral gain in […]

Identifying Housekeeping Responsibilities

The Home Away from Home  The ROI of Effective Housekeeping

RESPONSIBILITIES OF HOUSEKEEPING DEPARTMENT To achieve the maximum efficiency in ensuring the care and comfort of guests & in the smooth functioning of the department. To establish a welcoming atmosphere. To ensure courteousness, reliable service from all staff to the guest. To ensure a high standard of cleanliness and general upkeep in all areas for […]