Identifying Housekeeping Responsibilities

RESPONSIBILITIES OF HOUSEKEEPING DEPARTMENT

  • To achieve the maximum efficiency in ensuring the care and comfort of guests & in the smooth functioning of the department.
  • To establish a welcoming atmosphere.
  • To ensure courteousness, reliable service from all staff to the guest.
  • To ensure a high standard of cleanliness and general upkeep in all areas for which the department is responsible.
  • To provide linen in rooms, restaurants, banquet halls, conference halls, health clubs, etc, as well as to maintain an inventory for the same.
  • To provide uniforms for all the staff & maintain inventory for the same.
  • To Cater to the laundering requirements of hotel linen, staff uniforms, and guests.
  • To provide & maintain the floral decorations and to maintain the landscaped areas of the hotel.
  • To select the right contractors & ensure the quality of work is maintained.
  • To co-ordinate renovation and refurnishing of the property in consultation with the management & with interior designers.
  • To co-ordinate with the purchasing department for the procurement of guest supplies, cleaning agents, equipment, fabrics, carpets, & other items used in the hotel.
  • To deal with lost & found articles.
  • Carpet shampooing.
  • Dealing with any guest queries, complaints & requests as they occur.
  • To keep the general manager or administrator informed of all matters requiring attention.
Amit Kumar
Amit Kumarhttp:////hmhelp.in
Hii! Welcome to My digital home, I am Amit – an almost no-code generalist, helping businesses with their online presence using WordPress and other tools and simplifying some of their operations with ideas and automation. A psychology and philosophy geek by interest and a graduate in Hospitality Management. I founded hmhelp during college, which got me into WordPress. I am a highly motivated and results-oriented professional with a proven track record of success in the hospitality industry. I’m also a Digital Marketing Enthusiast with significant academic and practical experience managing digital content across multiple platforms. Skilled at SEO optimization, developing digital content for social media platforms, I offer extensive knowledge of multiple software programs, strong attention to detail, and extraordinary communication skills. If you are interested in talking about any of the topics I have mentioned on my website, you are in the right place. You can contact me or learn more about what I do. You can also connect with me on social networks.

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