Use and care of equipments : Cleaning Organisation

BRUSHES Brushes should be gently tapped on a hard surface to loosen dust and debris after the cleaning process. Frequent washing with water is avoidable since the brushes may lose some of their stiffness in this way. If they must be washed frequently, the final rinse should be in cold saline water to help the […]
Use Of Computers In House Keeping Department
Use Of Computers In House Keeping Department Computers are now being used in many housekeeping departments for rooms management, inventory control, linen management, and so on, to varying extents.Many software packages are now available in India that provides specific applications for housekeeping operations.Computers can now be linked to the telephone system in each guestroom.This technology […]
Introduction to the Hotel Industry and Growth of Hotel Industry in India : The Hotel & Catering Industry

Hotels & the Catering Industry as we know started in the 19th century with the development of major cities, easier sea travel & coming up of railways. During Mogul rule, the forts & their surroundings would cater to the needs of the traveller often in exchange for no more than the story of their adventures […]
Punjabi Cuisine

Punjabi Cuisine INTRODUCTION AND CULINARY HISTORY Punjab, the land of the five rivers-Beas, Satluj, Chenab, Ravi and Jhelum, is also called the land of milk and honey. Perhaps it would be appropriate to call it the land of plenty!! Punjabi cooking and eating is just like the Punjabis themselves. It is simple and forthright. Punjabis […]
Wood : Composition, Care and Composition of different surfaces

They are found in all types of establishment and are used for a variety of reasons:- Appearance Resilience Cost Insulation Characteristics of wood :- Hard, compact , fiberous and porous Good wood gives a rich, warm and beautiful surface. Wood is used for the construction of:- Floor Furniture Walls Incidental furnishing (lampshades, picture frames) Kitchen […]
Cafeteria : Food Service Areas ( F & B Outlets)
Working class spend most of their active time at their place of work and perhaps with the exception of dinner, most people eat out of their homes. The responsibility to feed a vast number of people at their place of work lies primarily on the proprietors who also see in it a moral gain in […]
Organisation of F & B Department : Department Organisation and Staffing
F & B Service Equipments: Glassware

F&B service outlet uses a variety of glasses for different types of drinks. It is the most delicate and expensive of all equipment hence should be treated accordingly. Glasses are made using glass and other substances which are heated at a very high temperature to form a molten mass, which is either then blown or […]
Identifying Housekeeping Responsibilities

RESPONSIBILITIES OF HOUSEKEEPING DEPARTMENT To achieve the maximum efficiency in ensuring the care and comfort of guests & in the smooth functioning of the department. To establish a welcoming atmosphere. To ensure courteousness, reliable service from all staff to the guest. To ensure a high standard of cleanliness and general upkeep in all areas for […]
Personality Traits of housekeeping Management Personnel

Personnel Attributes Personnel attributes of housekeeping staff in the hospitality industry play an important role. It enhances the images of the property as well as the quality of personalization that only human can give. These attributes are based on the following term. 1. Personal hygiene The staff must take a regular bath. They must have […]