Nchm Notes

Welfare Catering – Industrial/ Institutional/ Travel : The Hotel and Catering Industry

Welfare Catering The provision of food and beverages to people to fulfil a social obligation, determined by a recognised authority, is known as welfare catering. This grew out of the welfare state concept, prevalent ...

Discotheque : Food Service Areas (F & B Outlets)

A discotheque, nightclub, music club or club, is an entertainment venue and bar that usually operates late into the night. A nightclub is generally distinguished from regular bars, pubs or taverns by the inclusion...

Role of Housekeeping in Guest Satisfaction and Repeat Business

The Housekeeping department takes pride in keeping the hotel clean and comfortable, so as to create a ‘Home away from home’. The aim of all accommodation establishment is to provide their customers with clean,...

Non Alcoholic Beverages: Cocoa and Malted Beverages

History & Climate Cocoa beans were discovered in South American rain forests about thousands of years ago. being a favorable environment, humid and tropical climate mixed with elevated rainfall in South American rain forests ensures...

Duties and Responsibilities of F & B Staff

Defined duties and responsibilities for every profile in the industry helps people to understand their role and provides clarity about the aims and expectations of the industry and how to reach them. It is...

Inter-Departmental Relationship With Personnel

Housekeeping coordinates with the personnel department for following reason :- Acquisition: human resource planning, recruitment, selection and induction/ socialization.Maintenance: compensation management e.g. pay/ salary, wages, over time, medical treatment etc.Motivation: performance appraisal system, reward...

Layout of the Housekeeping Department : Organization Chart of the HK Department

Layout of the Housekeeping Department : Organization Chart of the HK Department Who Plans Housekeeping layout and facility? The task of creating the housekeeping spaces is given to a facility planner. Facility Planning is the activity...

Leather, Leatherites, Rexines : Composition, Care and Cleaning of different surfaces

Leather as used for furniture, desk tops, decorative panels and other features in a building is almost invariably what the tanner calls ‘light leather’. All leather comes from the hides of animals. The easily ...

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