Personality Traits of housekeeping Management Personnel
Personnel Attributes Personnel attributes of housekeeping staff in the hospitality industry play an important role. It enhances the images of the property as well as the quality of personalization that only human can give. These attributes are based on the following term. 1. Personal hygiene The staff must take a regular bath. They must have […]
Use, Care and Storage : Cleaning Agents
Indicate the dilution rate if required Ensure all tops are secured and containers are kept clean Store containers neatly to avoid damage and spillage Keep aerosol containers away from hot pipes and radiators Ensure shelves are strong enough to bear the weight of containers storing cleaning agents Keep the store locked when not in use […]
Bar : Food Service Areas ( F & B Outlets)
A bar is a retail business establishment that serves alcoholic beverages, such as beer, wine, liquor, cocktails, and other beverages such as mineral water and soft drinks and often sell snack foods such as potato chips (also known as crisps) or peanuts, for consumption on premises. Some types of bars, such as pubs, may also […]
Inter departmental coordination : Departmental Organisation and Staffing
The Food and beverage service department is seen to possess a very vigorous intra and inter departmental interactions in prospect of accomplishing works. This has also made the functioning of the organisation very suave. Positive mutual aid and harmonisation can be found in between the intra departmental staffs, as they are willing to lend a […]
Stores : Food Service Areas ( Ancillary Departments)
Stores are an integral part of any food and beverage service areas. Therefore, no matter how efficient an organization operations maybe, bad storage condition and procedures would have an adverse affect on standard of food or drink sold. Eventually this would result in organizations to failing to achieve their required cost and profit targets. The […]
Non-Alcoholic Beverages: Coffee
Coffee is naturally grown in many countries of the tropical and sub-tropical belt in South and Central America and Asia. It grows in different altitudes in different climates and different soil and is looked upon as an international drink consumed throughout the world. Brazil, Columbia, The Ivory Coast, and Indonesia are the first, second, third […]
Personality Traits : Front Office Organisation
The most common answer to the question “Why did you decide to become a receptionist?” is, because you wanted to MEET PEOPLE. Now, to be successful in any human relationship you must reflect these characteristics: – A warm personality, and smart appearances. A keen interest in people, and polite and courteous nature Poise under pressure, […]
Methods Of Cleaning
Methods Of Cleaning Maintaining impeccable cleanliness is crucial to ensure customer satisfaction and uphold a positive reputation. Effective cleaning methods are essential for hotels to provide a safe and comfortable environment for their guests. IN this article, we will delve into the various methods of cleaning and housekeeping cleaning in the hotel industry to achieve […]
Banquets : Food Service Areas ( F & B Outlets)
Banqueting is the term used to describe the service of special functions in an establishment which is separated from the normal dining or service area found in the various restaurants within the Hospitality sector. It involves service in special functions for a specific group of people at specific times where food and beverages are pre-selected […]
With Security
COORDINATION WITH SECURITY DEPARTMENT The coordination here is mainly concerned with the prevention of fire and thefts and the safekeeping of keys and lost property. Housekeeping personnel should also report anything of a suspicious nature or movement in hotel immediately to the security staff. Housekeeping have to coordinate if they see any anti-social activities in […]