PLANNING AND EVALUATING FRONT OFFICE OPERATIONS

FRONT OFFICE MANAGEMENT FUNCTIONS

PLANNING AND EVALUATING FRONT OFFICE OPERATION:

  1. Planning: At the planning stage, the front office manager shall determine the department’s goals. Later, the front office manager shall use these goals as a guide for planning more specific and measurable objectives. Lastly, the front office manager shall determine the strategies and tactics to reach these objectives.
  1. Organizing: The front office manager shall organize the work to be done through dividing it among staff members. While doing so, the work shall be distributed fairly and shall be completed in a timely manner.
  1. Coordinating: Involves bringing together and using the available resources to attain planned goals.
PLANNING AND EVALUATING FRONT OFFICE OPERATIONS
PLANNING AND EVALUATING FRONT OFFICE OPERATIONS

  1. Staffing: Involves recruiting applicants, selecting those best qualifies for positions, and scheduling employees.
  1. Leading: Involves overseeing, motivating, training, disciplining, and setting an example for the front office.
  1. Controlling: Ensures that the actual results of operations closely match planned results.
  1. Evaluating: Determines the extent to which planned goals are, in fact, attained. Moreover, it involves reviewing and, when necessary, revising or helping to revise front office goals.

You can also check :- PLANNING AND ORGANISING THE HOUSE KEEPING DEPARTMENT

In this video you will see how front office department works, or a reception department in 5 star hotel works.

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Amit Kumar
Amit Kumarhttp:////hmhelp.in
Hii! Welcome to My digital home, I am Amit – an almost no-code generalist, helping businesses with their online presence using WordPress and other tools and simplifying some of their operations with ideas and automation. A psychology and philosophy geek by interest and a graduate in Hospitality Management. I founded hmhelp during college, which got me into WordPress. I am a highly motivated and results-oriented professional with a proven track record of success in the hospitality industry. I’m also a Digital Marketing Enthusiast with significant academic and practical experience managing digital content across multiple platforms. Skilled at SEO optimization, developing digital content for social media platforms, I offer extensive knowledge of multiple software programs, strong attention to detail, and extraordinary communication skills. If you are interested in talking about any of the topics I have mentioned on my website, you are in the right place. You can contact me or learn more about what I do. You can also connect with me on social networks.

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