Assessing the performance and efficiency of the receiving department

1. a) By strict supervision of the receiving department’s recordkeeping and paperwork.
2. b) To ensure that receiving schedule are strictly followed.
3. c) To evaluate the receiving clerk’s performance by blind receiving

If a manager wished to know if his receiving department were operating efficiently, he would have to spend a proportion of his working day in that department. The purchasing officer must be responsible for the receiving department and for its operating efficiency. In order to discharge his responsibility, he must maintain a very close working relationship with his staff in his department and thus ensure that all of the work that has been done in preparing specifications, selecting supplies, etc. is not wasted. He should take part in spot-checking different suppliers’ deliveries each week for quantity, quality and prices. If all the paperwork is done properly and in time, then the manager can be sure that his department is measurably efficient.