Home Bsc Semester 1 Bsc Housekeeping Sem 1 IHM NOTES HOUSEKEEPING SYLLABUS WISE SEM 1

IHM NOTES HOUSEKEEPING SYLLABUS WISE SEM 1

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IHM NOTES HOUSEKEEPING SYLLABUS WISE SEM 1
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S.No.TopicHoursWeight age
01THE ROLE OF HOUSEKEEPING IN HOSPITALITY OPERATION  
Role of Housekeeping in Guest Satisfaction and Repeat Business
025%
02ORGANISATION CHART OF THE HOUSEKEEPING DEPARTMENT
A. Hierarchy in small, medium, large and chain hotels
B. Identifying Housekeeping Responsibilities
C. Personality Traits of housekeeping Management Personnel.
D. Duties and Responsibilities of Housekeeping staff
E. Layout of the Housekeeping Department
0825%
03CLEANING ORGANISATION
A. Principles of cleaning, hygiene and safety factors in cleaning
B. Methods of organizing cleaning
C. Frequency of cleaning daily, periodic, special
D. Design features that simplify cleaning
E. Use and care of Equipment
0415%
04CLEANING AGENTS
A. General Criteria for selection
B. Classification
C. Polishes
D. Floor seats
E. Use, care and Storage
F. Distribution and Controls
G. Use of Eco-friendly products in Housekeeping
0520%
05COMPOSTION, CARE AND CLEANING OF DIFFERENT SURFACES
A. Metals
B. Glass
C. Leather, Leatherites, Rexines
D. Plastic
E. Ceramics
F. Wood
G. Wall finishes
H. Floor finishes
0515%
06INTER DEPARTMENTAL RELATIONSHIP
A. With Front Office
B. With Maintenance
C. With Security
D. With Stores
E. With Accounts/Sales & Marketing
F. With HR Personnel
G. With F & B Department
0210%
07USE OF COMPUTERS IN HOUSE KEEPING DEPARTMENT0410
TOTAL30100%
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