Importance of Security in Hotels

The guest, who comes to a particular hotel, comes with an understanding that he and his  belongings both will be safe and secure during...

Safe Deposit & Key Control

SAFE DEPOSIT Though hotel is not responsible for the guest valuables, the rule to this effect is written in the guest registration card and also...

Handling Emergency Situations

FIRE CAUSES OF FIRE AND PREVENTION: Most fires start because of carelessness of staff and guests. Newspapers, periodicals or clothes left lying too close to a...
night auditor

Night Audit and Function of Night Auditor In Front Office

Night Audit and Function of Night Auditor In Front Office Night auditing is actually the audit process of taking inventory of the day’s work....

What is Front Office Accounting System

What is Front Office Accounting System ? Front office accounting system refers to the software and processes used to manage financial transactions in the front...

Control of Cash & Credit

CREDIT CONTROL DURING STAY OF A GUEST: A credit limit is set for the guest depending on his credit profile and then in turn must...
folio

Introduction to Fidelio Software (With Ultimate User manual)

Introduction to Fidelio Software

Types of Check-out Procedures – Express and Self

Types of Check-out Procedures - Express and Self Express Check-Out Most hotels are now using the Express Checkout service that allows customers to check out of...

Handling of Foreign Currency in Front Office

The hotel industry in any country is a prime source for the generation of foreign currency exchange. Foreign Currency Exchanges are done in hotels...

Introduction to Amadeus GDS

Introduction to Amadeus GDS Amadeus is a computer reservation system (or global distribution system, since it sells tickets for multiple airlines) owned by the Amadeus...