Importance of Security in Hotels
The guest, who comes to a particular hotel, comes with an understanding that he and his belongings both will be safe and secure during...
Safe Deposit & Key Control
SAFE DEPOSIT
Though hotel is not responsible for the guest valuables, the rule to this effect is written in the guest registration card and also...
Handling Emergency Situations
FIRE
CAUSES OF FIRE AND PREVENTION:
Most fires start because of carelessness of staff and guests. Newspapers, periodicals or clothes left lying too close to a...
Night Audit and Function of Night Auditor In Front Office
Night Audit and Function of Night Auditor In Front Office
Night auditing is actually the audit process of taking inventory of the day’s work....
What is Front Office Accounting System
What is Front Office Accounting System ?
Front office accounting system refers to the software and processes used to manage financial transactions in the front...
Control of Cash & Credit
CREDIT CONTROL DURING STAY OF A GUEST:
A credit limit is set for the guest depending on his credit profile and then in turn must...
Introduction to Fidelio Software (With Ultimate User manual)
Introduction to Fidelio Software
Types of Check-out Procedures – Express and Self
Types of Check-out Procedures - Express and Self
Express Check-Out
Most hotels are now using the Express Checkout service that allows customers to check out of...
Handling of Foreign Currency in Front Office
The hotel industry in any country is a prime source for the generation of foreign currency exchange. Foreign Currency Exchanges are done in hotels...
Introduction to Amadeus GDS
Introduction to Amadeus GDS
Amadeus is a computer reservation system (or global distribution system, since it sells tickets for multiple airlines) owned by the Amadeus...