Performance and Productivity standards
PERFORMANCE STANDARDS
Attempting to define a standard of cleanliness or decide how clean is clean, is difficult, as we are dealing with an intangible product...
Time and Motion study in House Keeping operations
Time and motion study in housekeeping operations:
Extensive research in the form of time and motion studies to analyse work methods has helped the industry...
Standard Operating manuals – Job procedures
Standard operating manuals-Job procedures
A job procedure specifies the way in which a task is to be performed. Job procedures should be used during induction...
Calculating staff strengths & Planning duty rosters, team work and leadership in House Keeping
Calculating staff strength:
Compared to other hotel departments, the housekeeping department employs the largest workforce in most hotels. Manpower thus becomes a major operating expense....
Training in HKD, devising training programmes for HK staff
TRAINING IN HOUSEKEEPING DEPARTMENT
The efficiency and economy with which any department will operate will depend on the ability of each member of the organization...
Inventory level for non recycled items
Recycled & non recycled inventories:
The Executive Housekeeper is responsible for 2 types of inventories.
1) Recycled inventory: It includes linen equipments & some guest supplies like extra...
Budget and budgetary controls
BUDGET
A budget may be defined as a financial or a quantitative statement prepared prior to a defined period or time which focuses on policies...
PLANNING OPERATIONAL BUDGET
PLANNING OPERATIONAL BUDGET: The first step in planning the operating budget is always to forecast room sales, which generates the revenue for operating the various...
Operating budget – controlling expenses – income statement
Using the operating budget as a control tool:
An operating budget is a valuable control tool to monitor the course of operations during a specified...
Purchasing systems – methods of buying
Purchasing is a process in which includes buying of materials and equipments needed by various departments of an organisation to ensure continuity in product...
