Quality – Definition and Meaning
Quality
In manufacturing, a measure of excellence or a state of being free from defects, deficiencies and significant...
Managing Quality in Food & Beverage Operations
Managing Quality in Food & Beverage Operations
The best-known approaches to managing quality propounded by the quality gurus such...
Five Gap Analysis Of Service Quality
The Gap Model of Service Quality
The diagram below shows a visual representation of the Gap Model of Service...
Quality Assurance Program
Quality Assurance Program
What is Quality?
Quality is extremely hard to define, and it...
Quality Dimension
Quality Dimension
Garvin proposes eight critical dimensions or categories of quality that can serve as a framework for strategic...
Menu Management
Menu Planning
Menu Planning
A MENU or “bill of fare” is a means of...
Menu Costing
Food cost may be defined as the cost of material used in producing the food sold. In other...
Hazard Analysis & Critical Control Point (HACCP)
What is HACCP?
HACCP Stands for Hazard Analysis and Critical Control Point. HACCP is...
Menu Engineering
Menu Engineering
A relatively new method of menu analysis & food pricing is called menu engineering. This sophisticated and fairly complex...
Budgetary Control
Budgetary control methods
a) Budget:
· A formal statement of the financial resources set aside for carrying out...