Frequency schedules
FREQUENCIES
This is a crucial aspect to consider is how often each task is to be performed. Frequencies standards & costs are interlinked. This more...
Types of contract services
Contract Specification
It is essential that the executive housekeeper provides the service provider with a clearly defined and detailed specification of the work to...
Training in HKD, devising training programmes for HK staff
TRAINING IN HOUSEKEEPING DEPARTMENT
The efficiency and economy with which any department will operate will depend on the ability of each member of the organization...
Advantages & Disadvantages of Contract Services
Advantages of using contract services
There is no capital outlay for equipment, so that money is available for investment in other purposes. (In most...
Purchasing systems – methods of buying
Purchasing is a process in which includes buying of materials and equipments needed by various departments of an organisation to ensure continuity in product...
Calculating staff strengths & Planning duty rosters, team work and leadership in House Keeping
Calculating staff strength:
Compared to other hotel departments, the housekeeping department employs the largest workforce in most hotels. Manpower thus becomes a major operating expense....
FIRST AID
First Aid
Introduction
The initial assistance or treatment given to a casualty for any injury or sudden illness before the arrival of an ambulance, doctor,...
Stock records – Issuing and Control
STOCK RECORDS – ISSUING AND CONTROL
Reason for developing an efficient and effective control system are as follows:
Shortage or poor stock rotation will reduce standards...
CONTRACT SERVICES
DEFINING “OUTSOURCING” AND“CONTRACTS”
Outsourcing is a ‘conscious business decision to move internal work to an external provider’. A contract can be defined as ‘an agreement between...