Frequency schedules

FREQUENCIES This is a crucial aspect to consider is how often each task is to be performed. Frequencies standards & costs are interlinked. This more...

Types of contract services

Contract Specification  It is essential that the executive housekeeper provides the service provider with a clearly defined and detailed specification of the work to...

Training in HKD, devising training programmes for HK staff

TRAINING IN HOUSEKEEPING DEPARTMENT The efficiency and economy with which any department will operate will depend on the ability of each member of the organization...

Advantages & Disadvantages of Contract Services

Advantages of using contract services  There is no capital outlay for equipment, so that money is available for investment in other purposes. (In most...

Purchasing systems – methods of buying

Purchasing is a process in which includes buying of materials and equipments needed by various departments of an organisation to ensure continuity in product...

Calculating staff strengths & Planning duty rosters, team work and leadership in House Keeping

Calculating staff strength:  Compared to other hotel departments, the housekeeping department employs the largest workforce in most hotels. Manpower thus becomes a major operating expense....

FIRST AID

First Aid Introduction  The initial assistance or treatment given to a casualty for any injury or sudden illness before the arrival of an ambulance, doctor,...

Stock records – Issuing and Control

STOCK RECORDS – ISSUING AND CONTROL Reason for developing an efficient and effective control system are as follows: Shortage or poor stock rotation will reduce standards...

CONTRACT SERVICES

DEFINING “OUTSOURCING” AND“CONTRACTS” Outsourcing is a ‘conscious business decision to move internal work to an external provider’. A contract can be defined as ‘an agreement between...