Quality Assurance Program
Quality Assurance Program
What is Quality?
Quality is extremely hard to define, and it is simply stated: “Fit for use or purpose.” It is all about...
Hospitality Distribution Channels
Hospitality Distribution Channels
Here are the ten hotel distribution solutions that are now vital to hotels in their fight to stay competitive, as published in a viewpoint on Tnooz:
#1...
Menu Management
Menu Planning
Menu Planning
A MENU or “bill of fare” is a means of communication, informing what the caterer has to offer. The compiling of a...
Corporate Social Responsibility
Corporate Social Responsibility
What is CSR?
Corporate Social Responsibility is a management concept whereby companies integrate social and environmental concerns in their business operations and interactions...
Features of Environmental Management
Environmental impacts of the hospitality industries-
Positive impacts
It sometimes educates the public about the local environment and the importance of protecting the environment, eg the...
Hazard Identification & Risk Management
There are three steps used to manage health and safety at work.
Spot the Hazard (Hazard Identification)Assess the Risk (Risk Assessment)Make the Changes (Risk Control)
At...
Diversity in Organization
Diversity
Diversity refers to differences in various defining personal traits such as age, gender, race, marital status, ethnic origin, religion, education, and many other secondary...
Budgetary Control
Budgetary control methods
a) Budget:
· A formal statement of the financial resources set aside for carrying out specific activities in a given period of time.· It helps to...
Safety Standards in Hotels
Safety –refers to the actual conditions in a work environment. It is freedom from injury or damage to property.
Security – refers to the prevention of theft,...
Hazard Identification & Risk Management
There are three steps used to manage health and safety at work.
Spot the Hazard (Hazard Identification)Assess the Risk (Risk Assessment)Make the Changes (Risk Control)
At...
